Last Updated: August 26, 2024
Junk or Jewel (“JoJ,” “Junk or Jewel,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using JunkorJewel.com and our related services (collectively, the “Digital Services”).
This Privacy Policy explains the types of information we collect, how we use and share that information, and the choices available to you.
By accessing or using the Digital Services, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you provide directly to us, including:
- Name
- Email address
- Telephone number
- Mailing and billing address
- Account username and credentials
- Buyer or seller account information
- Vehicle and automotive item listing information
- Photographs and other media you upload
- Bids and bidding activity
- Communications with Junk or Jewel
- Communications or questions submitted through features of the Digital Services
- Information associated with fees or payments made to Junk or Jewel
- Marketing and communication preferences
- Other information you voluntarily provide when using the Digital Services
We may also automatically collect certain technical information when you visit or use the Digital Services, including your IP address, browser type, device information, operating system, referring website, pages viewed, dates and times of visits, and information collected through cookies and similar technologies.
2. How We Use Information
We may use information we collect to:
- Create and manage user accounts
- Operate and maintain the Digital Services
- Publish and administer vehicle and automotive item listings
- Facilitate bidding activity
- Process fees and payments owed to Junk or Jewel
- Connect sellers and winning bidders following the bidding process
- Provide customer service and technical support
- Communicate with users regarding their accounts, listings, bids, fees, and use of the Digital Services
- Send administrative and service-related notifications
- Send promotional or marketing communications where permitted by law
- Detect, investigate, and prevent fraud, abuse, unauthorized activity, and security incidents
- Enforce our Terms and Conditions and other policies
- Improve and develop our website, services, features, and user experience
- Maintain appropriate business and transaction records
- Comply with applicable legal and regulatory obligations
- Protect the rights, property, security, and safety of Junk or Jewel, our users, and others
3. Buyer and Seller Information
Junk or Jewel provides an online platform through which independent sellers may list vehicles and automotive items and interested buyers may place bids.
Following the bidding process and payment of any applicable Junk or Jewel fees, we may provide relevant contact information to the seller and winning bidder so that they may communicate directly regarding a potential transaction.
Junk or Jewel does not receive payment of the purchase price for vehicles listed on the platform, does not take possession or title to listed vehicles, and does not handle the transfer of vehicle titles. Any subsequent purchase, payment, title transfer, inspection, transportation, delivery, or other transaction arrangements are handled directly between the buyer and seller.
4. Payment Information
Fees payable to Junk or Jewel may be processed by third-party payment processors, including Stripe.
When you provide payment card or other payment information through a third-party payment processor, that information is processed according to the payment processor’s own privacy and security practices.
Junk or Jewel does not receive payment for the purchase price of vehicles listed on the platform.
We may receive limited information concerning payments made to us, such as transaction identifiers, payment status, payment amount, card type, or limited payment-account information necessary for recordkeeping, customer service, fraud prevention, and administration of the Digital Services.
5. How We Share Information
We do not sell personal information to advertisers for monetary compensation.
We may disclose personal information in the following circumstances:
Between Buyers and Sellers:
We may provide relevant contact information to a seller and winning bidder so that they can communicate directly regarding a potential vehicle or automotive item transaction.
Service Providers:
We may provide information to companies that perform services on our behalf, including payment processing, website hosting, email delivery, analytics, security, fraud prevention, communications, technical support, and other services necessary to operate the Digital Services.
These providers may access information only as reasonably necessary to perform services on our behalf and are subject to their own contractual and legal obligations regarding personal information.
Legal and Safety Requirements:
We may disclose information when we reasonably believe disclosure is required by law, regulation, legal process, subpoena, court order, or governmental request, or when disclosure is reasonably necessary to investigate fraud or illegal activity or to protect the rights, property, security, or safety of Junk or Jewel, our users, or others.
Business Transactions:
Information may be transferred or disclosed in connection with a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar corporate transaction involving all or part of Junk or Jewel’s business.
6. Cookies and Similar Technologies
Junk or Jewel and service providers working on our behalf may use cookies and similar technologies to operate and improve the Digital Services.
Cookies may be used for purposes including:
- Keeping users signed into their accounts
- Remembering user preferences
- Providing website functionality
- Maintaining website and account security
- Preventing fraud and abuse
- Understanding how visitors use the Digital Services
- Measuring website performance
- Improving the user experience
Your browser may allow you to block, restrict, or delete cookies. Disabling certain cookies may prevent some portions of the Digital Services from functioning properly.
7. Analytics and Third-Party Services
We may use third-party services to help operate, secure, analyze, and improve the Digital Services.
These services may collect technical information such as IP addresses, device information, browser information, pages visited, referring URLs, and interactions with the Digital Services.
Third-party services operate according to their respective privacy policies and terms.
8. Embedded Content and Third-Party Links
Pages on the Digital Services may contain embedded content or links to third-party websites, such as videos, images, maps, social-media content, vehicle information, or other external resources.
Embedded content from another website may behave in substantially the same way as if you visited that website directly. Those third parties may collect information, use cookies, employ additional tracking technologies, and monitor your interaction with their content.
Junk or Jewel is not responsible for the privacy practices of third-party websites or services. We encourage you to review their privacy policies before providing personal information.
9. User-Uploaded Content and Images
Users may upload photographs, listing information, and other content to the Digital Services.
You should avoid uploading photographs or files containing sensitive information or unnecessary embedded metadata, including precise location information such as EXIF GPS data.
Information included in publicly accessible listings may be visible to anyone who visits the Digital Services and may also be indexed by search engines.
10. Email and Marketing Communications
We may send service-related communications concerning your account, listings, bidding activity, payments, security, policy changes, or other matters relating to your use of the Digital Services.
Where permitted by law, we may also send promotional or marketing communications.
You may unsubscribe from promotional email communications by using the unsubscribe mechanism provided in those messages. Unsubscribing from promotional communications does not prevent us from sending necessary transactional, account, security, or service-related communications.
11. Data Retention
We retain personal information for as long as reasonably necessary for the purposes for which it was collected and as necessary to operate our business.
This may include retaining information to:
- Maintain account and business records
- Maintain listing and bidding records
- Maintain payment and fee records
- Provide customer support
- Detect and prevent fraud and abuse
- Resolve disputes
- Enforce our agreements
- Meet tax, accounting, legal, and regulatory requirements
- Protect the security and integrity of the Digital Services
Retention periods may vary depending on the type of information and the purpose for which it was collected.
12. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, Internet transmission, electronic storage system, or method of transmitting information can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or stored by the Digital Services.
Users are responsible for maintaining the confidentiality and security of their account credentials.
13. Your Privacy Choices and Rights
Depending on where you reside and applicable law, you may have rights concerning your personal information, which may include the right to request access to, correction of, or deletion of certain personal information.
You may also have the right to request information regarding certain uses or disclosures of your personal information.
Requests may be subject to identity verification and applicable legal exceptions. We may retain information when required or permitted by law, including information necessary to maintain transaction and business records, prevent fraud, resolve disputes, enforce agreements, or comply with legal obligations.
You may also update certain account information directly through your Junk or Jewel account where that functionality is available.
14. Children’s Privacy
The Digital Services are not directed to children under the age of 18, and individuals under 18 are not permitted to register for or use services requiring a user account.
We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child in violation of applicable law, we will take reasonable steps to delete it.
15. International Users
The Digital Services are operated for users in the United States but may be accessible from other countries.
If you access the Digital Services from outside the United States, you understand that information you provide may be transferred to, processed, and stored in the United States or other locations where Junk or Jewel or its service providers operate.
16. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, business practices, technology, or legal requirements.
When we make changes, we will update the Last Updated date at the top of this Privacy Policy. Material changes may also be communicated through the Digital Services or by other appropriate means.
Your continued use of the Digital Services following an updated Privacy Policy is subject to the revised policy as permitted by applicable law.
17. Contact Us
If you have questions about this Privacy Policy or wish to submit a privacy-related request, please contact Junk or Jewel through the contact information provided on our website.